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BDDS Helpline is a hoot!!!

 
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McNone



Joined: 23 Nov 2005
Posts: 2

PostPosted: Fri Feb 17, 2006 2:47 pm    Post subject: BDDS Helpline is a hoot!!! Reply with quote

In implementing the restructuring of the Plans's, would it seem not very good PR that I have emailed the BDDS Helpline and have had no response in over a month and a half?
No it's not lost in the shuffle, as I still email and ask if my question is still being investigated, and twice I have gotten apologies. Our controller emailed a question 4 months ago and never got a response.
It almost looks like the harder questions are being brushed under the rug.

Similar problems?
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Provider1



Joined: 31 Oct 2005
Posts: 17

PostPosted: Mon Apr 10, 2006 4:44 pm    Post subject: Re: BDDS Helpline is a hoot!!! Reply with quote

McNone wrote:
In implementing the restructuring of the Plans's, would it seem not very good PR that I have emailed the BDDS Helpline and have had no response in over a month and a half?
No it's not lost in the shuffle, as I still email and ask if my question is still being investigated, and twice I have gotten apologies. Our controller emailed a question 4 months ago and never got a response.
It almost looks like the harder questions are being brushed under the rug.

Similar problems?


Yes my average is about two to three weeks. But I always get a response back!

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Provider1...Crusading for what is right all the time!
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