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Tell your story to the DD Waiver Ombudsman

 
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noplacelikehome



Joined: 22 Oct 2005
Posts: 45

PostPosted: Thu Oct 27, 2005 9:49 pm    Post subject: Tell your story to the DD Waiver Ombudsman Reply with quote

Call or email Brian Reynolds, the Developmental Disability Waiver Ombudsman, and tell him about the cuts in funding for you or your loved one and the impact the cuts will have. He receives, investigates, and attempts to resolve complaints regarding Medicaid waivers.

Phone: 1-800-622-4484 or in Indianapolis (317) 234-1181
Email: Breynolds@fssa.state.in.us
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ora



Joined: 24 Oct 2005
Posts: 12

PostPosted: Fri Dec 09, 2005 12:07 pm    Post subject: About meeting with Ombudsman Reply with quote

We just had a meeting with him and he pretty much told us he has no authority to implement a change in a daily rate. The case manager was told to document the fact that ISP and behavioral outcomes were not being met and the provider was told to appeal it.
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alwaysadvocating



Joined: 09 Dec 2005
Posts: 14

PostPosted: Thu Dec 29, 2005 11:49 am    Post subject: But He Has A Voice and Is In The State Offices Reply with quote

I also agree that in meetings with Brian Reynolds, Omsbudsman, that he is powerless against these rate changes, as many of us are; however, the thing we have found is at least he is up in that state office, knows people, and is not afraid to do some "friendly bugging" of them and does speak up for the people served. Letters of support, a strongly written ISP, and contacting legislators just puts some strength into the case and needs to be done.
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noplacelikehome



Joined: 22 Oct 2005
Posts: 45

PostPosted: Fri Dec 30, 2005 10:20 pm    Post subject: Reply with quote

Also, it is my understanding that the complaints Mr. Reynolds receives could be useful should there be a class action suit to challenge the changes to the waiver.
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alwaysadvocating



Joined: 09 Dec 2005
Posts: 14

PostPosted: Sat Dec 31, 2005 3:53 pm    Post subject: Very good Point Reply with quote

Very good point, noplacelikehome. However, it would be good also for me to remind everyone to try and get things in writing more than just doing things by phone. It stands up in court better. Don't forget to document all conversations as well. Good luck to everyone who is "fighting the good fight".
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noplacelikehome



Joined: 22 Oct 2005
Posts: 45

PostPosted: Sat Dec 31, 2005 4:17 pm    Post subject: Reply with quote

Good point about getting things in writing. In the case of phone calls, I'd suggest at least keeping notes in a journal that you can refer to later--and always asking the name of the person to whom you are speaking.
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